I am able to offer the full range of ITIL® courses plus other Service Management related training.
Courses can be held either on or off site to suit your individual needs.
ITIL® Foundation Level:
- Foundation Course (view course overview)
ITIL® Intermediate Level:
Lifecycle Courses
- Service Strategy (view course overview)
- Service Design (view course overview)
- Service Transition (view course overview)
- Service Operation (view course overview)
- Continual Service Improvement (view course overview)
Capability Courses
- Service Offerings and Agreements (view course overview)
- Release Control and Validation (view course overview)
- Planning Protection and Optimisation (view course overview)
- Operational Support and Analysis (view course overview)
ITIL® Expert Level
- Managing Across the Lifecycle (view course overview)
ISO/IEC 20000
- ITSM based on ISO20K Foundation Course & Exam (view course overview)
Contact me on +44(0)1933 359419 or email tony@hsmi.co.uk to discuss your requirements and learn how I can help you.
